Frequently asked questions

Staying on a floating cottage

  • Yes, we are happy to accommodate your pet in our cottages, for an additional fee of $100 (Minibora) or $130 (Boravilla) per stay.

    We allow a maximum of two dogs per cottage, and there is no weight limit for your pets.

    You can add this option at the time of booking or up to 48 hours before your arrival usingthis link.

    We also ask you to follow certain instructions.

    • It is not permitted to go into the common areas with your pet.

    • In the chalet, it must remain on the floor, without climbing onto armchairs, benches or beds.

    • It must be supervised at all times and not left unattended.

    • All excrement must be collected immediately.

  • Miniboras are designed to accommodate from two to four people. Upstairs, you'll find an open-plan bedroom with a king-size bed, while on the first floor, modular sofas can be assembled to form two single beds or a double bed.

    Boravilla, located in the Eastern Townships, can accommodate up to 6 people. Upstairs, you'll find an open-plan bedroom with a double bed, while on the first floor, a sofa that converts into a bunk bed is available, in addition to modular sofas, allowing you to form two single beds or a double bed.

    Please note that there are no closed rooms in our cottages. They are open-plan spaces, offering a friendly, spacious atmosphere.

    An additional fee of $150 per night per person will be charged if the maximum occupancy limit per floating cabin is exceeded (4 people for Minibora cabins and 6 people for Boravilla cabins).

  • Cottages are available from 4 p.m. on the day of arrival and must be vacated by 11 a.m. on the day of departure.

    If you wish to arrive earlier or leave later, you can add an Early Arrival or Late Departure supplement for $40 each, allowing arrival at 3 pm and departure at 1 pm respectively. These supplements can be added up to 48 hours before your reservation on our website. https://bit.ly/forfaits-boraboreal.

  • Our floating cottages offer a self-contained, eco-friendly experience. Each cottage is equipped with an environmentally-friendly compostable toilet.

    Although there are no showers in the accommodation, you can enjoy full facilities, including showers (towels provided) and toilets, as well as a relaxation area, at the Pavillon l'espace temps.

  • Our cottages are solar-powered, allowing us to minimize our environmental footprint.

    For your convenience, we provide two USB and USB-C sockets for charging your electronic devices: one on the mezzanine, next to the bed, and another on the side of the dining bench in the Minibora, and at the entrance under the shelf in the Boravilla.

    If you need to plug a device into a 110V outlet, you can rent a rent a nomad battery.

  • Our cottages are solar-powered, which means we can't offer air-conditioning.

    On the other hand, they are equipped with fans and screens, including on the garage door of the MiniBora and the patio door of the BoraVilla, so you can open the windows at any time and enjoy the natural breeze.

  • Our floating cottages offer a self-contained, eco-friendly experience.

    Each chalet is equipped with a drinking water supply (18L bottles) for 2 nights, specially dedicated to drinking and cooking.

    If you need more water, just give us a call on the telephone number given.

    To do the dishes, we recommend heating the water on the stove, then soaking the dishes in the dishwashing basin.

  • You'll find a wood-burning fireplace for a cosy atmosphere and two propane heaters for optimum thermal comfort.

  • You'll find everything you need to sleep well and enjoy your stay: bedding, pillows, shower towels, toilet paper, tissues, clean water, wood, firelighters. Outdoor chairs are available in summer and winter, either near your chalet or in the common areas. What's more, we provide a range of outdoor equipment to enhance your stay, including kayaks and paddleboards in summer, and snowshoes in winter.

  • The kitchen is equipped with a small fridge, two cooking rings or a gas camping stove and a BBQ directly on the balcony.

    You'll also find the following accessories: utensils, pots, pans, crockery, fondue set, kettle, Bodum, ground coffee, tea, olive oil, sugar, salt and pepper.

  • In the Eastern Townships, we have worked to improve the network in order to offer Wi-Fi connectivity directly in the cottages. This connection now allows you to work remotely on site. Access codes are available inside your mini-home.

    In Quebec City, due to the location of the chalets in the heart of the mountains, no Wi-Fi connection is available. However, the cellular network remains reliable and accessible at the lodge.

Access

  • At Bora Boréal, your arrival is completely autonomous. You will receive your access code by e-mail the day before your arrival. A detailed welcome guide will also be sent to you a week before your stay. It contains all the information you need about your floating cottage, as well as suggestions for activities and good addresses nearby.


    We are always available by phone to answer your questions or assist you if needed.

  • We have prepared detailed maps to help you visualize the location of our floating cottages on each of our sites:

    In Quebec City, our floating cottages are positioned face-to-face, but with an orientation designed to offer each individual privacy.

  • If you've reserved at Sainte-Brigitte-de-Laval, near Quebec City, parking is at your cottage door in summer. In winter, parking is available at the entrance pavilion. It's a five-minute walk to your floating cottage. A sled is provided for easy transport of your luggage.

    In the Eastern Townships, whatever the season, park near the L'espace temps pavilion (P1), with the exception of the floating cottages on the other side of the lake. If you're staying in the Boravilla "La terra", the Minibora "Le nénuphar" or the Minibora "Le beaumier", a second parking area (P2) has been set up close to your accommodation.

    Consult the cottage map:

  • Depending on the season, a range of equipment is available to help you transport your luggage to your floating chalet, just a few minutes' walk away.

    In winter, you'll have access to snowshoes and sledges, while in summer you can use a wheeled cart.

  • Yes, a charging station is available at each of our sites, close to the pavilion. They are rated at 240v and 30 amps, giving around 40 km of charge per hour, and charge at a rate of $2/hour.

  • The trails are lit, but if you arrive after dark, we still recommend a headlamp or flashlight to light your way around the site.

On-site and nearby activities

  • Yes, wood and firelighters for indoor and outdoor fireplaces are included in the price, so you can warm up as much as you like.

  • In the Eastern Townships, you'll find three thermal baths to recharge your batteries after a busy day.

  • Just your personal belongings, a beach towel and your bathing suit for a dip in the lake or in the thermal baths of the Eastern Townships.

    To ensure your comfort, we recommend that you bring slippers, a bathrobe and sandals for walking around the Pavilion.

    If you arrive after dark, although the trails are illuminated, we recommend a headlamp or flashlight to light your way around the site.

    Please note that, to protect the lake from invasive aquatic species, only Bora Boréal boats are authorized. Life jackets for adults and children are also available.

  • The boats are available free of charge to guests of the floating cottages during the summer season, which generally runs from early June to mid-October.

    This period offers milder weather conditions and ideal water temperatures, so you can enjoy your experience in complete safety.

  • In order to protect the lake’s ecosystem from invasive aquatic species, only Bora Boréal watercraft—including kayaks and stand-up paddleboards—are permitted.

    We provide these boats at no extra charge and without the need for a reservation.

    Life jackets for adults and children are also available to ensure your safety and peace of mind during your experience on the water.

  • Yes, you can swim in both lakes at Bora Boréal!

    In the Eastern Townships, access to the water is directly from your floating cottage, via a small ladder that leads down to the water.

    In Quebec City, you can enjoy a swim on the sandy beach just in front of the cottages.

    Please note that swimming is at your own risk and responsibility.

  • Yes, you can fish in the lake! However, please note that it's important to respect Quebec's fishing regulations, which include obtaining the appropriate fishing permit.

    You're free to fish from your cottage or directly on the lake.

    Release is mandatory.

  • Simply your personal belongings and equipment for activities in the area! We recommend that you bring slippers to ensure your comfort during your stay.

    Snowshoes are available to help you enjoy the magnificent territory (for adults only). Shovels are provided at each chalet, so if you wish, you can clear a portion of the lake of snow and skate on it. However, we cannot guarantee the condition or thickness of the ice.

    If you have booked a stay at Bora Boréal Eastern Townships, we recommend that you bring a bathing suit, bathrobe and sandals to enjoy a moment of relaxation at the L'espace temps pavilion and thermal baths.

  • Yes, absolutely! We provide snowshoes free of charge for our customers during the winter season.

    We want to make sure you can enjoy your stay exploring the snowy surroundings in comfort and safety.

  • Here are the not-to-be-missed activities, addresses and events for each destination:

    What to do in the area

Reservation policy

  • Prices vary according to the type of floating cottage and the season:

    • Minibora: starting at $259/night, up to a maximum of $459/night in the Eastern Townships and $549/night in Quebec City.

    • Boravilla: starting at $359/night, with a maximum of $549/night (available only in the Eastern Townships).

    A 50% deposit is required at the time of booking, and the balance is automatically deducted 14 days before arrival.

    Take advantage of the lowest rates by booking during the week, in low season or at the last minute.

    To find out the price of the nights you're interested in, go to https://bit.ly/louer-chalet-boraboreal.

  • Overnight stays are available from Sunday through Thursday, excluding school holidays and public holidays. A minimum stay of 2 nights is required on weekends and during school holidays, and a minimum stay of 3 nights is required on weekends that include a public holiday.

    Please note: if a chalet is available five days before the arrival date, our reservation system allows last-minute rentals for a single night , regardless of the day of the week.

  • If you need to postpone your stay, this is possible, subject to availability of cottages, for a fee.

    • Reservations made more than 15 days prior to arrival are subject to a $99 handling fee. If the new dates entail higher costs, you will also have to cover the difference.

    • No changes can be made within 14 days of booking, but you do have the option of offering your stay to another person.

    • More than 30 days before your arrival date, your reservation is cancelable and 100% refundable.

    • No cancellations are permitted less than 29 days before the start of your stay. However, you can change your reservation up to 15 days before arrival for a handling fee of $99. If the new dates entail higher costs, you will also have to cover the difference.

  • A $500 security deposit is required to cover any damage.

    This amount will be deducted on the day of your arrival and returned to you within three days of your departure.

  • At present, it is not possible to book online using a gift card code.

    To book your stay in a floating cabin using a gift card, please fill out this form. A quote will be sent to you within 48 hours.

    Please note that the total balance must be paid at the time of booking by gift card.

  • Unfortunately, you cannot change the credit card used for the initial payment of your reservation. The second payment and the security deposit will be automatically charged to that same card.

    However, if this card has expired, been blocked, or is otherwise unusable at the time of the charge, a payment link will be sent to you so that you can use a different credit card.

    If the registered card remains valid, our system will automatically use it for scheduled payments.

Promotions

  • The Newsletter Discount applies to the cost of accommodations for stays of two nights or more in the Eastern Townships or Quebec City.

    This offer cannot be combined with any other promotion or applied retroactively to a purchase that has already been made.